Since we have started this business eleven years ago, we have never raised our rates or assessed late fees. As times become tougher, the overwhelming amount of customers who wait months on end before making any payment, yet still expect services to be rendered, increases. We finally have decided to start charging late fees. As this is a business, we count on customer payments as they count on our services. Along with standard business expenses, we have employees to pay, equipment to be serviced, rent, etc. Last year alone we charged off several thousand dollars in unpaid services. Please comment below to discuss any concerns or thoughts. Thank you to those who pay in a timely manner. We do appreciate everyone's business and referrals.
